Bengabet Terms and Conditions — Please Read Before Use

1. Introduction & Acceptance

Bengabet (https://bengabet.xyz) is an online gaming platform built for users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between Bengabet and its users. By accessing the platform, creating an account, or using any of our services, you are deemed to have fully accepted these Terms.

Bengabet's Terms and Conditions apply equally to all users — new or returning, casual players or VIPs. You should not open an account without reading and understanding these Terms. If anything is unclear, please contact our support team.

Bengabet's services are available only to users in jurisdictions where online gaming is legally permitted. It is your responsibility to ensure compliance with the laws in your area. Using Bengabet from a jurisdiction where online gaming is prohibited constitutes a violation of these Terms.

2. Account Register

The following requirements must be met to open an account on Bengabet:

• You must be at least 18 years of age. Opening an account as a minor is strictly prohibited.
• You must provide your correct name, address, phone number, and email address during registration.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• If multiple accounts are found operating from the same IP address or device, all associated accounts may be terminated.
• After account creation, you may be required to submit documents for identity verification.

Password & Security

Keeping your account password confidential is entirely your responsibility. Sharing your password is prohibited. If you notice any unauthorised access or suspicious activity on your account, contact Bengabet support immediately. We strongly recommend enabling Two-Factor Authentication (2FA) to keep your account secure.

3. Identity Verification (KYC)

Bengabet complies with international Anti-Money Laundering (AML) policies. As a result, KYC verification is mandatory before processing withdrawals or for transactions above a specified amount.

Required Documents

• A clear photo of your National ID Card (NID) or passport
• A utility bill or bank statement issued within the last 3 months as proof of address
• Proof of payment method ownership (e.g., confirming that the name matches the registered Mobile Banking or Nagad number)

Withdrawals may be on hold until KYC verification is complete. Bengabet aims to complete KYC verification within 72 hours. If the information provided is found to be false or incomplete, Bengabet reserves the right to terminate the account.

4. Deposit Policy

The following rules apply when making deposits on Bengabet:

• The minimum deposit amount is BDT 100.
• Deposits must be made using a payment method registered in your own name.
• Supported payment methods: Mobile Banking, Nagad, Rocket, Upay, bank transfer, and cryptocurrency.
• Deposits made through a third party are not accepted and will be returned.
• Deposits are generally instant. Bank transfers may take 1 to 3 business days.

5. Withdrawal Policy

Rules for withdrawing winnings from Bengabet:

• KYC verification must be completed before a withdrawal can be processed.
• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the deposit (payment tracing policy).
• Standard withdrawal processing times: Mobile Banking/Nagad — 15–30 minutes; Bank — 1–3 business days.
• A maximum daily withdrawal limit applies; contact support for details.
• To withdraw winnings earned from a bonus, the associated wagering requirements must be met.

6. Bonuses & Promotions

Bengabet regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the offer page.

General Bonus Terms

• To withdraw bonus winnings, you must meet the specified wagering requirement (typically 20x to 40x).
• If a claimed bonus is not used within the specified time frame, it will be forfeited.
• The same bonus cannot be claimed more than once.
• Wagering with bonus funds may be restricted on certain games — this will be stated in each offer.
• Bengabet reserves the right to modify or cancel any bonus offer.

7. Gaming Policy

All games on Bengabet are powered by certified Random Number Generator (RNG) technology, ensuring every outcome is completely fair and unpredictable. If a technical error causes an irregular result in any game, Bengabet reserves the right to void the affected bet.

• If your internet connection drops during a game, the outcome of that round will be determined based on the data recorded on our servers.
• The dealer's decision is final in Live Casino games.
• In Sports Betting, only bets confirmed before odds change will remain valid.
• Bengabet reserves the right to reclaim any winnings incorrectly credited due to a system error.

8. Prohibited Activities

The following activities are strictly prohibited on Bengabet and may result in account termination and legal action:

• Creating or operating multiple accounts
• Bonus abuse or bonus arbitrage
• Money laundering or illegal fund transfers
• Using automated bots or software to play games
• Exploiting technical vulnerabilities in the platform
• Fraudulent collusion with other players
• Opening an account with a false or incorrect identity
• Depositing funds from a third party

9. Responsible Gaming

Bengabet believes gaming should be a form of entertainment — not a financial solution. That is why responsible gaming sits at the heart of everything we do.

Available Protection Tools

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Time Limit: Set a daily limit on how many hours you spend playing.
• Voluntary Break: You can temporarily suspend your account yourself for a set period of time.
• Self-Exclusion: Take advantage of our full self-exclusion feature for an extended break.

If you feel that gaming is having a negative impact on your life, please reach out to our Responsible Gaming Visit the page or contact support.

10. Privacy

Your personal data security matters deeply to us. Learn how Bengabet collects, uses, and protects your information in our Privacy Policy Full details are provided on the page.

In short, Bengabet does not sell your information to third parties. Data is used solely for service operation, KYC verification, and meeting legal obligations.

11. Account Closure

Bengabet may suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a terms violation
• If an account is opened using false information
• Account inactivity for an extended period (more than 12 months)
• At the direction of a legal or regulatory authority
• If fraudulent or suspicious activity is detected

Users may also request account closure at any time by contacting support. You will have the opportunity to withdraw your valid balance before the account is closed, unless funds have been forfeited due to a terms violation.

Bengabet may apply a monthly maintenance fee to inactive accounts. Contact our support team for details.

12. Limitation of Liability

Bengabet is not liable for:

• Service or transaction interruptions caused by internet disconnection or technical errors
• Losses or damages caused by delays or errors from third-party payment providers
• If account details are compromised due to the user's own negligence
• Service disruptions caused by force majeure events such as natural disasters, cyberattacks, or similar circumstances

Bengabet's total liability shall not, under any circumstances, exceed the total amount deposited by the user during that calendar month.

13. Amendments to Terms & Conditions

Bengabet reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an on-platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend visiting this page regularly. The date of the latest update will be shown at the top of the page.

14. Contact Us

For any questions, complaints, or feedback regarding these Terms and Conditions, please contact our support team:

• Email: [email protected]
• Live chat: Log in to the platform and click the chat icon
• Support hours: 24 hours a day, 7 days a week

We typically respond to emails within 24 hours. For urgent matters, please use live chat.